NovoCare Dental and Orthodontic Clinic

According to our open methodology, this clinic scored 71.1/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #1 of 22 ranked clinics · Last checked: 11 September 2026

71.1/100

55.4 of 100

Visibility in ChatGPT and Gemini answers

How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 7 October 2026.

Full report

Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

Positions by Rating Profile

  • Overall Transparency & Trust#171.1/100
  • Best for Expats#268.8/100
  • Best for Dental Implants#265/100
  • Best for Emergency Dental Care#370.8/100
  • Best Price Transparency#148/100
  • Best English-speaking Clinics#273.3/100
  • Best for Families / Children#273.5/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified

See all clinics offering sleep dentistry →

Summary

Bole clinic founded by Dr. Dawit Solomon, publishing a four-person team with individual profile pages for two of its dentists, separate pages for general, restorative and paediatric dentistry, implants and emergency care, and an explicit ambition to serve international patients. Rated 4.9 from 202 Google reviews. Not present in the February 2025 Master Facility Registry extract, which predates much of the clinic's published activity.

Strengths

  • Information Transparency: 20 of 20 points.
  • Reputation & Reviews: 18.5 of 20 points.
  • AI & Search Visibility: 8 of 10 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

20 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website Body read: live site with current content and working sub-pages. [s1] 4/4
✓ Dentist names listed Four team members published by name: Dr. Dawit Solomon, Dr. Samuel Ayele, Dr. Shimelis Megersa and Selam Alelign (dental hygienist). [s2] 3/3
✓ Dentist specializations listed Roles published for each: senior oral surgeon / cosmetic dentist / orthodontist; senior dental surgeon; oral and maxillofacial surgeon and dental implant specialist; dental hygienist. [s2] 2/2
✓ Real clinic photos Three of the four items in the listing photo strip were uploaded by the clinic itself (2024-06 to 2026-03) and the lead photograph is its own reception desk under the branded "NovoCare Dental & Orthodontic Clinic" wall, staffed. Genuine premises, not stock. [gm] 2/2
✓ Service list published [s1] [s3] 3/3
✓ Clear contact details Street address, e-mail, business hours and two telephone numbers - +251 985 079 954, the number carried here, and +251 935 933 535 - are published in the site footer, both as dialable links, re-read 2026-09-11. The clinic's own Facebook bio publishes the same pair together with the Instagram handle novo_care_orthodontic, so the two channels agree. [s2] [fb] 2/2
✓ English website version [s1] 2/2
✓ Address and map published Descriptive street address published by the clinic ("22 to Lem hotel near to Elsa Kolo BTRD Building 3rd floor, Addis Ababa"); the Place JSON-LD on the home page carries a postal address block. [s2] 2/2

Price Transparency

0 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published No price list, ranges or fee figures on any of the clinic's published pages. [s1] [s3] 0/3
✗ Cleaning price listed [s3] 0/2
✗ Filling price listed [s3] 0/2
✗ Crown price listed [s3] 0/2
✗ Implant price listed [s3] 0/2
✗ Consultation price listed [s3] 0/2
✗ X-ray / imaging price listed [s3] 0/2

Reputation & Reviews

18.5 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

✓ Google rating (Bayesian-adjusted) Read from the live Google place record on 2026-09-10. [gm] 6/6
◐ Google review volume [gm] 2.5/3
✓ Review recency Read 2026-09-11 from the review records: the newest review shown is dated 2026-08-04, 38 days old, with two more inside three months. [gm] 3/3
✓ Clinic responds to reviews All five reviews read on 2026-09-11 carry a reply from the practice, each posted within a day of the review and each written to the individual patient rather than pasted from a template. No critical review is rendered, so the reply behaviour is evidenced only on praise. [gm] 2/2
✓ No recurring complaints Low ratings are very few (1★ 3 / 2★ 0 / 3★ 1 / 4★ 6 / 5★ 192; 1.5 % one or two stars); two of the three with text mention a rushed doctor, one adds a filling that failed within a month and another a healthy tooth removed, and the third has no text. [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-9] [gm] 2/2
✓ No suspicious review patterns 10 Google reviews read (2023-12-25 to 2026-10-01): no burst of five-star ratings (at most 2 on one day), no repeated wording; accounts hold 1-25 reviews, 5 single-review. [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-9] [gm] 2/2
✓ Active Facebook presence Page read in a logged-in browser session on 2026-09-11 and active that same day: 7,400 followers, four page reviews, and a bio that repeats the clinic's treatment lines, website and telephone numbers. [fb] 1/1
✗ TripAdvisor presence No TripAdvisor listing found via its search for "NovoCare Dental and Orthodontic Clinic Addis Ababa" and "NovoCare"; the clinic's site does not link to TripAdvisor (checked 2026-10-02). [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-2] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-3] 0/0.5
✗ Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed, EthYP or Trustpilot (checked 2026-10-02). [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-4] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-5] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-6] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-7] [novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-8] 0/0.5

Medical Infrastructure

11 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray 0/2
? CBCT (3D imaging) 0/2
✓ Implantology Dedicated implants page; the Google place record also lists "Dental implants provider" as a category. [s3] 2/2
✓ Orthodontics Invisalign named on the About page; the practice name itself carries "Orthodontic". [s1] [s2] 2/2
✓ Oral surgery Two of the named dentists are published as oral surgeon and oral and maxillofacial surgeon. [s2] 2/2
✓ Pediatric dentistry Dedicated "kids dentist in Addis Ababa" page linked from the main navigation. [s1] 1.5/1.5
✓ Emergency care Dedicated emergency dental care page: "Emergency Dental Care Addis Ababa - Fast Pain Relief". [s4] 1.5/1.5
✓ Works with international patients The clinic's own About page states it serves "local and international patients alike" and describes an ambition to become a hub for dental tourism in Ethiopia. [s2] 2/2

Communication & Service

6.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

? WhatsApp / LINE available 0/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible Online appointment-booking page published by the clinic. [s1] 1.5/1.5
✓ Clear service explanations [s2] 1/1
✓ Convenient opening hours Monday-Saturday 08:30-18:00 and Sunday 08:30-13:30, published in the footer. [s2] 1.5/1.5

AI & Search Visibility

8 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Ethiopia", "English speaking dentist Ethiopia", "dental implants Ethiopia", "emergency dentist Ethiopia", "Ethiopia dental clinic for expats".

✓ Mentioned for: best dentist Ethiopia [sq1] 1/1
✓ Mentioned for: English speaking dentist Ethiopia [sq2] 1/1
✓ Mentioned for: dental implants Ethiopia [sq3] 1/1
✓ Mentioned for: emergency dentist Ethiopia [sq4] 1/1
✓ Mentioned for: Ethiopia dental clinic for expats [sq5] 1/1
✓ Structured data on website JSON-LD with Place and PostalAddress plus schema.org microdata on the served page. [s1] 1.5/1.5
? Google indexing quality 0/2
✓ Dedicated service pages Separate pages for general dentistry, restorative dentistry, paediatric dentistry, implants and emergency care. [s1] [s3] [s4] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Dr. Dawit Solomon [s2]Senior oral surgeon, cosmetic dentist and orthodontist; foundernot verified
Dr. Samuel Ayele [s2] [s5]Senior dental surgeonnot verified
Dr. Shimelis Megersa [s2] [s6]Oral and maxillofacial surgeon, dental implant specialistnot verified
Selam Alelign [s2]Dental hygienistnot verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Communication & Service: WhatsApp / LINE available
  • Communication & Service: Response speed
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://novodentalet.com/
Phone+251 98 507 9954
Facebookhttps://www.facebook.com/share/15ruK6tMGd/
Google MapsMap listing
AddressEquatorial Guinea Street, near Elsa Kolo, BTRD Building 3rd floor, Bole, Addis Ababa, Ethiopia

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://novodentalet.com/Live clinic website, navigation to services, implants, kids dentistry and emergency care pages, Facebook link, JSON-LD Place markup2026-09-10
s2https://novodentalet.com/who-we-are-novocare-dental-clinic/Founder Dr. Dawit Solomon, four-person team with roles, address, phones, e-mail, business hours, international-patient positioning, Invisalign2026-09-10
s3https://novodentalet.com/comprehensive-dental-services-novocare/Published service list; no prices2026-09-10
s4https://novodentalet.com/Emergency dental care page "Emergency Dental Care Addis Ababa - Fast Pain Relief" published by the clinic and surfaced for the emergency query2026-09-10
s5https://novodentalet.com/doctor-samuel-ayele/Individual profile page for Dr. Samuel Ayele2026-09-10
s6https://novodentalet.com/doctor-shimelis-megersa/Individual profile page for Dr. Shimelis Megersa2026-09-10
gmhttps://www.google.com/maps?cid=9393221935345065880Google place record read live 2026-09-10: rating 4.9 from 202 reviews, Bole, Equatorial Guinea St, coordinates 9.016503/38.7919229, categories Dental clinic / Dental implants provider / Dentist / Oral surgeon / Orthodontist Re-read 2026-09-11: star histogram 3/0/1/6/192 (sum 202, mean 4.90), five review records each carrying a dated owner reply, hours Mon-Sat 08:30-18:00 and Sunday 09:00-14:00, four-item photo strip of which three are clinic-uploaded.2026-09-11
mfrhttps://data.humdata.org/dataset/ethiopian-health-facilitiesMinistry of Health Master Facility Registry public extract (snapshot 2025-02-20), read to the end: no matching facility for this clinic2026-09-10
sq1search:best dentist Addis Ababa EthiopiaAI/search visibility check 2026-09-10: clinic site ranked in the top ten2026-09-10
sq2search:English speaking dentist Addis AbabaAI/search visibility check 2026-09-10: clinic site ranked in the top ten2026-09-10
sq3search:dental implants Addis AbabaAI/search visibility check 2026-09-10: clinic site ranked in the top ten2026-09-10
sq4search:emergency dentist Addis AbabaAI/search visibility check 2026-09-10: clinic site ranked first in the top ten2026-09-10
sq5search:Addis Ababa dental clinic for expatsAI/search visibility check 2026-09-10: clinic site ranked in the top ten2026-09-10
fbhttps://www.facebook.com/share/15ruK6tMGd/Clinic Facebook page read in a logged-in session 2026-09-11: "NovoCare Dental and Orthodontic Clinic, Addis Ababa", category Dental clinic, 7,400 followers, four page reviews, bio listing Invisalign, braces, dental implants and cosmetic dentistry with the website and two telephone numbers (0935933535, 0985079954), an Instagram handle novo_care_orthodontic, address Equatorial Guinea Street; newest post the same day as the read.2026-09-11
novocare-dental-and-orthodontic-clinic-addis-ababa-deepenhttps://www.tripadvisor.com/TypeAheadJson?action=API&query=NovoCare…TripAdvisor's own search, queried for "NovoCare Dental and Orthodontic Clinic Addis Ababa" and read 2026-10-02: no listing for the clinic among its results, only unrelated hotels, attractions and places2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-2https://www.tripadvisor.com/TypeAheadJson?action=API&query=NovoCareTripAdvisor's own search, queried for "NovoCare" and read 2026-10-02: no listing for the clinic among its results, only unrelated hotels, attractions and places2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-3https://novodentalet.com/The clinic's website, read 2026-10-02: no link to TripAdvisor2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-4https://www.whatclinic.com/dentists/ethiopiaWhatClinic: its Ethiopia dentist page reads "No information on Dentists in Ethiopia", and none of the 22,054 dentist profiles in its profile sitemaps is in Ethiopia — no profile for this clinic (checked 2026-10-02)2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-5https://www.dentaldepartures.com/dentists/ethiopiaDental Departures: its Ethiopia page returns "not found" and its clinic search does not recognise Ethiopia, Addis Ababa, Adama or Hawassa as a location — no clinic listed there (checked 2026-10-02)2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-6https://bookimed.com/clinics/country=ethiopia/Bookimed: its Ethiopia clinic page has been removed ("410 — Page removed"), and none of the 2,127 clinic pages in its clinic sitemap is in Ethiopia (checked 2026-10-02)2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-7https://www.ethyp.com/category/dentistsEthYP (Ethiopia Yellow Pages): its dentist category (4 listings declared; all 1 page read, 4 listings) has no listing with this clinic's name, address or phone — its four entries are Kal Speciality, Ke ab, Addis Ababa Dental Clinic and Clinic Dental Konjit (checked 2026-10-02)2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-8https://www.trustpilot.com/review/novodentalet.comTrustpilot: no company page for novodentalet.com ("Whoops! … could not be found", checked 2026-10-02)2026-10-02
novocare-dental-and-orthodontic-clinic-addis-ababa-deepen-9https://www.google.com/maps?cid=9393221935345065880&hl=enGoogle listing "NovoCare Dental and Orthodontic Clinic, Addis Ababa." (Dental clinic, Dental implants provider, Dentist, Oral surgeon, Orthodontist), read 2026-10-02 in two review orders (newest, lowest-rated first): 4.9 from 202 reviews (1★ 3 / 2★ 0 / 3★ 1 / 4★ 6 / 5★ 192); 10 distinct reviews read, dated 2023-12-25 to 2026-10-01; owner replies on 9 of them2026-10-02

Change History

DateChange
2026-10-02Read 10 of the clinic's Google reviews on 2026-10-02: no repeated complaint, no suspicious review pattern.
2026-10-02Platform presence checked 2026-10-02: no TripAdvisor listing; no profile on WhatClinic, Dental Departures, Bookimed, EthYP or Trustpilot.
2026-09-11Editorial review of the contact record: both telephone numbers the clinic publishes in its own site footer are now named, and the card records that its Facebook bio publishes the same pair plus an Instagram handle.
2026-09-11Reputation pass: the whole reputation block was re-derived from the live place record - star histogram 3/0/1/6/192, five dated review records, each with an owner reply, and the listing photo strip. respondsToReviews, reviewRecency and realClinicPhotos settled.
2026-09-10Initial data collection for the Ethiopia Dental Transparency & Trust Index: verified via novodentalet.com, the live Google Maps place record, and the Ministry of Health Master Facility Registry public extract.

A question or a correction?

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